FAQ

Domestic Shipping All orders are shipped via USPS. U.S. Shipping 3-7- business days. Tracking numbers are sent via email, and may take up to 24-48 hours to update. Once an order is shipped, we are not responsible for lost, stolen, or packages damaged in transit. Should you experience any of these issues, please file a claim with USPS. At this time all sales are final. There are absolutely no refunds, returns or exchanges. International Shipping Please email us to get more information regarding international shipping.

Exchanges We do not offer exchanges at this time unless items are damaged. How to Return At this time all sales are final. There are absolutely no refunds, returns or exchanges. Damaged or Incorrect items Please reach out to us by email to obtain directions on how to get resolution on damaged or incorrect items.

Water and a soft cloth are the best things you can do to maintain your jewelry looking good. Heavy wear and rough conditions will, impact how your jewelry looks. Avoid your new M.pulze piece(s) from coming into direct contact with harsh chemicals, perfumes/body sprays, creams/lotions, chlorine, and hand sanitizer.